“Happy people helping happy customers.” That has been our motto since before we even began issuing cards. Well, we can officially say that is a true statement. We have a 99% approval rate from our customers who contact our Customer Happiness Team. We just wanted to do a quick blog post to give our Customer … Continue reading Happy People Helping Happy Customers
As I said in my last post, Cascade is growing incredibly fast and as proof, last week we had three new Customer Happiness Agents (that’s customer service to you non-pros) start their training. Meet Shayna, Danny, and Tanner (that’s two separate people, not the dad from Full House). Sarah, our … Continue reading The Newbies
Hi! I’m Denise, the new Community Manager here at Cascade. I’m replacing Chris, the old Community Manager and keeper of the blog. He’s been promoted and is now far too fancy to be talking to the likes of you anymore. I’m just kidding; he misses you all desperately and says “Hi”. I know what you’re … Continue reading I’m Denise. I’m new here.
The Cascade Prepaid MasterCard® is a completely revolutionary tool to help our cardholders build up CrowdFunded CashBack. When people hear about Cascade for the first time, what happens is, they get extremely excited about all the opportunities that the program presents. Sometimes people get a little bit ahead of themselves about how to properly spread … Continue reading Do’s and Don’ts
Here at Cascade, we love to tell people about some of the good things that other companies are doing. One company we would like to point out is Amazon. Amazon has a program called “Amazon Smile”. It is the same as shopping at Amazon.com, except the purchases that you make go to an organization of … Continue reading Amazon Smile